Submitted by Shawn Durr on May 7, 2024 - 10:28

The First Step to Uncovering Solutions: The M+S Discovery Process

When leaders face challenges within their organizations, understanding the full scope of these issues is crucial. That’s where Mission + Strategy comes in. We help CEOs and Executive Directors get to the heart of their challenges. It’s about starting a conversation, asking the right questions, and setting the stage for a clear and actionable partnership, one that provides value whether or not an engagement follows. Continue reading to learn more about how our discovery phase at M+S can illuminate your path forward.

Clarity Through Discovery

In the dynamic world of organizational leadership, CEOs and Executive Directors often grapple with complex challenges that require more than just internal deliberations. At Mission + Strategy, we frequently encounter leaders who, while having a general sense of their organization’s challenges, reach out to us seeking clarity and a fresh perspective. Our project discovery phase commences even before any formal engagement, laying the groundwork for a successful partnership.

Gaining Insight

We believe that truly understanding a problem is the key to solving it. Our discovery phase is designed to be a reflective mirror for our clients, helping them articulate and redefine the problem they want to solve. It’s a process that affords leaders the opportunity to gain a deeper understanding of their challenges, even if they decide not to engage with M+S further.

An Iterative Approach

Our method for defining the scope of projects is both iterative and insight-driven. We engage in a process of continuous refinement, asking probing questions that go beneath the surface of the presented challenges. This approach allows us to uncover fresh insights and avoid any presumptions about the issues our clients face. By doing so, we ensure that our understanding is grounded in the unique context of each organization, paving the way for tailored and effective solutions. It’s a process of deep and reflective listening, where ‘aha’ moments are common, and phrases like “I never thought about it like that before” are the markers of success.

Collaborative Relationship

We view ourselves as thought partners, standing shoulder-to-shoulder with the CEO or Executive Director, and working collaboratively to understand and solve their organization’s challenges. Our belief in the value partnerships is deeply ingrained, and it’s reflected in our commitment to providing valuable insights and resources from the outset. This collaborative spirit is the cornerstone of our engagement, ensuring that we walk alongside our clients at every step, offering guidance and support as they navigate through their strategic journey.

The journey through the discovery phase is not just about finding answers—it’s about forging a path to them. At Mission + Strategy, we pride ourselves on being more than consultants; we are partners in your quest for clarity and strategy. Whether you choose to engage with us further or take the insights gained to create your own path, our goal is to ensure that every leader emerges from the discovery phase with a sharper vision and a strategy tailored to their unique challenges. It’s a commitment to not just meeting expectations but exceeding them, and it’s the essence of the M+S approach.